Solarisbank is required by law to assess each new customer before they can make transactions with their account. For the majority of cases, this assessment takes just a fraction of second. In some instances, however, an additional review is required, which is performed by Solarisbank’s employees. Therefore, accounts of customers who couldn’t be assessed automatically need to be temporarily blocked by Solarisbank. This additional review can be necessary for different reasons, all of which are intended to ensure the secure and compliant use of your account. Due to compliance requirements, Solarisbank cannot always inform you about the reason for the account blocking until the assessment is complete.