The insolvency does not affect Nuri customers’ funds on either bank account (Euro) and the crypto wallets with Solaris’ subsidiary Solaris Digital Assets GmbH.
However, please note that bank accounts and crypto wallets are no longer accessible through the Nuri app.
If you wish to submit a payout request for your bank account or crypto wallet, please use this page.
If you wish to withdraw assets from the Vault or get information on it, please get in touch with Nuri using their form here.