Solaris uses automated systems that help to detect unauthorised or fraudulent transactions to keep the your funds safe. If an inbound or outbound transaction is put on hold, it is likely that it is currently being reviewed by Solaris. This typically takes no longer than one business day. If Solaris determines that the transaction is authentic, it will be released immediately; if not, you will be asked to answer some basic security questions that same business day. If the transaction does not meet Solaris' internal security requirements or you fail to provide sufficient answers to Solaris’ questions, Solaris reserves the right to cancel the transaction or send it back to sender. In some rare cases there might be a technical issue/maintenance of Solaris' banking system that may cause payment processing to be delayed. Solaris cannot always inform you about the reason for the halted transaction until the assessment is complete.